Northglenn Smiles Dentistry

Starting coming here 2yrs ago after not seeing a dentist for a Very long time.They have saved my teeth and gums! Dr. Ghimire and his Assistant are fantastic!! Friendly, knowledgeable staff. It easy to finance expense procedures, Office and bathrooms are always clean

TLDR: This business is an operational mess, complete with incompetent & rude staff. When they make major failure after failure, they will sweep it under the rug, lie about options, & take zero accountability. When you make a mistake of being 13 min late, Brandi will take pride in throwing their stone policy book at you & refuse you. Full story: I scheduled an apt with a young gentleman during my last apt in May. Showed up on time for my appointment in Sept & was told I had no appointment scheduled that day or at all & they would not see me. I was extremely frustrated: I woke up early, drove far, & took an hour off work. I was hesitant to reschedule & asked how they make these situations right. The front desk rep said there was nothing they could do, that man who “scheduled” my last apt is no longer working for them, & implied he left them a mess to clean up. I was not happy with this response, & she told me she’d call me back same day after talking to her manager. As expected, I never heard back. A week later I called for an update & was told the manager had been out all week, which conflicts with what I was originally told & felt like a lie to cover, & still didn’t excuse the lack of a follow-up call she promised. Brandi (manager) then called, apologized they no-showed me, & said sternly there was nothing more they could do & they “never comp services because it would be insurance fraud.” I insisted they make up for my wasted time & explained that during my last apt I declined an X-ray my insurance didn’t cover, & their dentist insisted on taking it & comped it. When I confronted Brandi on her lie to avoid taking accountability, she agreed to talk to her boss & call back by the next day. Again, I received no call back. When I reached out, she said she tried to call & offer a complimentary fluoride treatment. I had no missed calls, but I accepted. I showed up for the rescheduled 7am appointment 13 minutes late (100% my fault). Brandi refused to let the hygienist see me, saying they need a FULL hour before their next 8am appointment to do a cleaning & flip the room. I own being late, however they had more than 45 minutes before the next patient & still refused to see me for a simple cleaning. Brandi could have been human, taken all the failures I experienced into consideration, & made an exception for me being a mere 13 late. Instead she took delight in hiding behind policy, was snarky during our convos & raised her voice at me when explaining rules are rules. Stay far away from this office and their orchard office if you value basic levels of respect, your time, & your energy.

Great experience with Dr. P. He took my wisdom tooth out in under 5 minutes and I was out of there in 20. No pain at all and I healed completely in 3 days.

I came here after not going to the dentist for over a decade. I had 2 root canals and 10 cavities with some cleaning done. Dr. Ghimire not only took care of me, they made it as painless as possible. Definitely a 10/10 experience!

The entire staff are GREAT! Prompt, courteous, informative and just generally wonderful. Nice office and equipment as well as location. The Endodontist and her assistant are great too!

It was really good! The staff was extremely kind, with great chair-side manner. Knowledgeable, experienced, and highly, skilled. I actually told Dr. K (i think, long name, klienklacher, sorry I know that's not correct, lol) that the crown he gave me was the best of the three I've ever received. Only drawback was the milling machine was malfunctioning for about a 1/2 hour. It was no one's fault of course, but it might be time for an upgrade.

This is probably the most friendliest dentist office I have been to. I am someone who gets bad anxiety at the dentist. Dr. Nguyen was absolutely amazing and so kind. I came home and told my husband how amazing she was and that I found my dentist office! Highly recommend .

Josh at the front desk is professional and kind. Sandy the hygienist was wonderful, quickest dental x rays I've had yet. Dr Prabesh was gentle and thorough, this team is great!

I hadn't been to the dentist in years and new i needed a lot of work done. I voiced how anxious I was and Dr. P as well as Dr. Victoria were the absolute best. I was able to get everything I needed done in a timely manner. Dr. P made sure I felt comfortable the entire appointment. This dentist is truly the best. So happy to have found a dentist im not afraid to go back to!

I got a new start and new smile. I had a really bad experience with my first set of partial dentures. The doctor who did my dental work left the practice. I talled with Dr. Alexis Nguyen about my bad experience. She decided to make my partials over for me. Her team went above and beyond to get me set made so I could smile again in public. It took us a few months to get a good fit, teeth that matched my teeth and were not bulky and uncomfortable. She had wax molds made and we fit them and altered them. She spoke to the lab that made several corrections to the wax molds to make sure they were right. My mouth is small and I had significant bone loss that made it a real challenge. Yesterday, I picked up my new pair. I feel like I can talk to people again without feeling like they were looking at my teeth and not my face. I want to thank Dr. Nguyen for her compassion and empathy, her commitment to my needs and my smile. I feel so much more confident than I had in the last couple of years. I finally found a dentist I can trust again. The first one since I moved to CO in 2017. Thank you so much for your professionalism, your genuine care of my needs and your converstions. If you have had a bad dental experience in the past and want to find a dentist that you can trust..she is the one! The office is always clean. The atmosphere is upbeat and actually enjoyable. The staff are refreshing, kind and personable. They made a great team and make you feel welcome in their office.

I recently moved and was looking for a new dentist and I’m so glad I found Dr. Prabesh and his team. From the very first visit the onboarding process was smooth, welcoming and stress free. The front desk staff was friendly, helpful and made scheduling and paperwork really easy. Dr. Prabesh is incredibly knowledgeable and thorough. He explained every step with clarity and took the time to answer all my questions which really helped me feel comfortable in a new office. His professionalism and attention to detail gave me a lot of confidence and I could tell he genuinely cares about patient well-being. The entire staff worked together seamlessly and the atmosphere was warm and inviting. I feel fortunate to have found such a great dental office and I’m happy to call this my new dental home. Highly recommend.