Paolucci Family Dentists

I had been here for three years and I had an overall great experience. The dentist who took care of me for two years Dr C it was sad that she left to work somewhere else. I had positive experiences here and no one is trying to have me over treating for more money or anything. However If you on Medicaid, get ready to be thrown away like a piece of trash by one of the receptionist’s On October 20th I was scheduled for a cleaning appointment. When I check in at the front desk the receptionist wanted me to show a proof of insurance. I unfortunately brought my husbands insurance card. Our dental insurance looked identical. My dental card was just in the bag in my car down stairs. I asked her if I need to get that card downstairs and give her a picture with my health insurance and dental insurance. Without looking further and with more time, she said to me she cannot take my insurance. I had been here three years and I switched insurance from delta to blue cross so I believe her. She offered me two choices. One is to pay 145 dollars and the other is to cancel my appointment. I left. When I was at home figure out why my commercial insurance was not working, I got a phone call from another person at the dental place asking where I am for the appointment. I told her word by word what happened she confirmed what the receptionist was doing the right thing. I took half a day off and I’m a per diem worker to come to this appointment. I wasted my entire afternoon trying to find other dentists and figure out why my dental insurance did not work. After speaking and calling almost all dentists, medical insurance and dental insurance on the phone. I figure out that my insurance should be working for your place. After transferring to three specialists and have her calling your place, she said she was sorry because she thought my insurance was Medicaid. My entire afternoon was ruined and I have to take another afternoon off without paid time off again this Tuesday for the cleaning again. Today I got great services and I am like a sunflower again.

Called to set up an appointment as a new patient and it couldn't have been easier — the staff were so courteous and friendly. Both the hygienist and dentist were very attentive, and even though the diagnosis wasn't what I wanted to hear, they helped me understand my options. I would highly recommend Paolucci Family Dentists!

Extremely disappointing experience with the front desk staff. I had to reschedule an appointment due to my responsibilities as a physician working on call at the hospital, where unexpected emergencies can arise. Rather than offering a reasonable alternative, I was informed that they would no longer schedule me for future appointments and that I would instead need to call daily to “check for availability” for that same day. What kind of dental practice has such an inflexible policy, particularly when patients may have legitimate, unavoidable circumstances requiring them to reschedule? I understand the importance of respecting appointment times, but I would expect a healthcare practice, of all places, to recognize that emergencies happen. To make matters worse, the front desk staff was extremely rude, condescending, and dismissive throughout the interaction. A little professionalism, courtesy, and understanding would have gone a long way. Very disappointing, especially coming from a healthcare practice where patient care and respect should be a priority. I’ve been going to this practice for TWO YEARS and referred multiple co workers. Do yourself a favor and AVOID this practice at all costs.

Having my two front teeth chip after a mishap with a cold, firm apple , I was eager to schedule the suggested repair with my new dental office. Little did I know it was a pre-orchestrated procedure, each specialist contributing to the restoration of my smile! Not even 20 minutes had transpired, and I was offered a mirror: a testament to a masterful blueprint of perfection! I applaud the staff’s expertise and am most grateful to have found the Paolucci Family Dentistry!

My husband and I visited the Paolucci Family Dentists as new patients today. We are welcomed by office workers and esp. Maria. They were friendly and very efficient. The dental assistant Carleen was very warm and efficient. We had our next cleaning scheduled at the date that we prefer. Our hygenist Frona? was vert thorough and professional. My husband was also very happy that Dr. Molly Paulucci took care of him with everything. Since our dentist Dr. Serinsky whom we followed for 30 years retired a few years ago we couldn't get the same grear dentist and hygenist for a while in the neighborhood. Now we believe we found one. We are so happy that we are finally in good hands again. Thank you! Paolucci family.

Absolutely fantastic experience at this dentist office. Everyone is so kind and welcoming. They had appointments available right away. There was no waiting months to get an appointment. They let you know right off the bat what your insurance covers. Just a great facility with a great group of people. Thank you for your service!

What a great experience my son and I had there was no waiting. They took us right away. Words can’t even begin to describe. What an awesome experience we both had today at the dentist. Thank you, Doc and everybody that works for you is fabulous as well 🦷 💪♥️

1st time here and I have to say I am very very pleased with the service! There was an issue with the confirmation information prior to the appointment but they still took the time To see me assess me and while working to get my insurance and all taken care of! Highly recommended!

I recommend if anyone is looking for a dentist to reach out to Paolucci Family Dentist. Many places that I’ve been too does not give off positive energy and a caring team to make sure you walk out with a beautiful smile. Highly recommended, if you’re looking for a dentist family. I found mines! Thank you to the whole team there! You guys rock!

I had a great experience getting my dental implant placed. The entire team was professional, kind, and made me feel comfortable every step of the way. The procedure was smooth, and everything was explained clearly beforehand, which really helped ease my nerves. I’m so happy with the results and would highly recommend this practice to anyone needing dental work!