Orchard Meadows Family Dental & Denture Clinic

Avoid Orchard Meadows if you want honest pricing. I was given a clear estimate at the beginning of my visit, but when it came time to pay, the final bill was completely different. I ended up paying a substantial amount of unexpected money out of pocket. There was no transparency or warning from the front desk about the price hike. When I tried to speak with them about how blindsided and upset this made me feel, they did absolutely nothing to fix it or make it right. I feel completely misled and taken advantage of. Make sure you get everything in writing here, or better yet, find a clinic in Rapid City that honors its word and cares about customer service.

Cleaning was good, other than I should have been told ahead of time that insurance was not covering my visit. It has always paid for preventive care. I was told I owed $250. They charge a fee for using a credit card, which is all I had on me. Receptionist that checked me out was not very nice about it. I told her I wasn't paying it since I wasn't told ahead of time about insurance not paying. I would have changed my appointment to January when it would have paid. She tried to insist I pay since you're supposed to pay before you leave. They also tried to set me up for other dental work in October, that wouldn't be covered and would be expensive. Very disappointed with how that all went down.

Dr. Mark Garner and his staff are great people. My situation was urgent and they got me in right away. Comforting and non judgemental. Everything was explained in detail and I was given the best options for my situation. Best care I've ever encountered at a dentist by far.

I was amazed at the promptness of scheduling for an urgent need. This Dental tech was outstanding .no more discomfort called yesterday and at 7:30 this morning was in and out. I will recommend Orchard Meadows to everyone. Community connections on top of the Great dental care.

Orchard Meadows was fantastic. Everyone was very friendly and the cleaning was quick and easy. Thank you Kate Nash and Dr Emily Hvezda. See you again in 6 months!!!!!!

I had two teeth extracted today. I was very nervous, as this is only time I've done so without sedation. Dr. Katie and her assistant, Sheila were wonderful and made the experience of having teeth pulled as pleasant as it possibly could be. They always asked if I was doing ok throughout the procedure, and made me feel at ease in their chair. 10/10 would recommend Orchard Meadows!!

They are so caring. I had implants done on top and bottom and dr mark and his assistants made me very comfortable. They kept checking if I was doing ok. Dr mark called from his home to insure I was doing okay and said if need anything can text him. The best dentists I have ever had.

I am very impressed with Orchard dental! They got me in quickly, that process was easy. My appointment was very pleasant. The doctor was very nice, the young lady that cleaned my teeth, Misty ( I think was her name) was very knowledgeable, she was gental and thorough. I will recommend this clinic to all my friends and family. Thank you all, from beginning to end of my visit, it was great, and the cookie at the end was amazing 🥰

I had my first visit after avoiding dentists for years. They didn't judge or belittle me and explained everything they were doing and took my anxiety seriously. Super nice staff! Even though I left knowing I need to return for cavity fillings I felt at ease here! I’m not nervous for my next appointment

I was in need of repairs on the old teeth, these guys took me in as a new patient quickly and professionally fixed me up. I was impressed with staff saying things like to "nice meet you" This is probably part of their training but it makes you feel welcome. My experience was awesome and I'll definitely be coming back.

Went to Orchard needing a tooth diagnosis and came away with a smile and feeling good. Dr Emily and Dale were fantastic and friendly and knowledgeable. They took the time to explain everything in layman's term and took care of my problem. I then was escorted to the teeth cleaning station with Sierra and she was very patient and caring also. These three made my experience very easy and enjoyable. Highly recommend them for future dental work.