The Smilist Dental Rockville Centre

Amazing office! Everyone is extremely nice and none judgmental! They make you feel comfortable from the moment you walk in till the moment you leave. I haven’t been to the dentist in years because I’m ascared to go. I get so nervous and my legs shake the entire time. They are definitely going to be the dentist that I use going forward. I had an amazing experience and I am so grateful for every single person that was there. I couldn’t thank them enough. Thank you ALL once again!! This is the place to go for dentistry ;-)

Let me start by saying the dentists and orthodontist here are amazing. Dr. Burak, the hygienist, and Dr. Feldman are all fantastic, skilled, kind, and I really like them all. My issue is not with them. My issue is with the front desk, specifically Maria, whose actions nearly cost me thousands of dollars. After my Invisalign scan, Maria told me the treatment would be $6,500 and insisted she had called my insurance. She said adults weren’t covered and I’d have to pay the full amount out of pocket. She pushed CareCredit hard and told me I needed to put $3,500 on it to get 24‑month financing. I trusted her and did it. Days later, my gut told me that info was wrong, so I checked my insurance myself and discovered I do have $2,000 of adult orthodontic coverage. When I confronted her, she continued to insist she had called.... but she hadn’t. I patched her into a call with my insurance company, and the agent confirmed everything I had already told her. She asked the same questions over and over, almost like she didn’t want to accept the truth. When I asked for my refund so I could use my FSA card and pay the deposit with that.... she told me the doctor would cancel my Invisalign case and I’d have to find another orthodontist. She also claimed my trays were already made within a few days (not possible) and gave multiple contradictory explanations about the orthodontist’s schedule. She told me that Dr Feldman is in RVC once a month, which is false. It became clear she preferred I pay out of pocket rather than use my insurance. The dishonesty, pressure, and misinformation were unacceptable and completely out of line with the quality of the clinical team. The doctors here are excellent, but the front desk experience was terrible. Management needs to address this immediately.

Went in there for a cleaning and to have a broken cap/crown looked at. They wouldn't do a general cleaning because they said it was unethical and they would have to do a procedure where they would have to cut my gums. I said I am not up to that. I asked to do do Just a regular cleaning which they refused to do. My primary reason for going was to have a broken cap/crown evaluated. The first thing they should have did was bring the dentist in to look at the broken cap/crown. They did not. I ended up walking out. They had serviced me okay in the past but always tried to sell me things that I didn't ask for. Now when I ask for something they wouldn't do it. Don't know if it was an inexperienced individual helping me, butt in any regard they did not service me for the problem that I went there for. ( I already went to another dentist and had my broken cap attended to)

I want to say how grateful I am for my hygienist Kacey. I have PTSD and going to the dentist can be very difficult and stressful for me. From the moment I started my appointment, she was incredibly sweet, patient, understanding, and gentle with me. She never made me feel embarrassed or rushed and took the time to make sure I felt comfortable throughout the entire cleaning. I highly recommend this dental office.

Staff is professional, helpful, and polite. The establishment is clean and organized. Appointments are timely. The doctors and hygienists are knowledgeable and skilled. I have been with them for years and have only experienced improved results. Based on my experience, I definitely recommend them.

I had a wonderful experience at the Rockville Centre office! The entire team was outstanding—welcoming, professional, and genuinely caring from the moment I arrived. My hygienist was especially warm and friendly, and she took the time to share proper dental care tips that I had never learned before. I truly appreciated the personalized education and attention to detail. Overall, it was an excellent experience, and I highly recommend this office to anyone looking for exceptional dental care!

As always my experience was absolutely perfect. From the time I walked in with the receptionist , into the dentist chair with their assistants.. it was a very pleasant experience. I must have been everybody in the office is always smiling which makes me feel at ease

The Smilest Dental of RVC is the most incredible dentistry office around! The entire front staff are attentive, kind, and the dentist staff and orthodontist are unmatched. The absolute best!!

I went to the Smilist in RVC for the first time today. I’m so happy that I came here. Front desk staff, amazing!! Parker, the hygienist…she is superb. She was so informative and kind. Dr Mujtaba explained everything with patience and showed interested in my concerns. I’m so excited to continue my dental care there.

KC is the best hygienist and Dr. Mujtaba one of the best dentists, both so kind and gentle. I went for a filling yesterday afternoon and one of the other hygienist who was assisting Dr. Mujtaba was so sweet, held my hand while the doctor was numbing me. The office staff is so friendly too!

Today I walked in Smilist Dental in Rockville Center for a comprehensive dental check up appointment with fear came out feeling fearless due to the exceptional service I received from the staffs, including the front desk coordinators. A big Shout out to Roberta- my hygienist (she was SUPER) in explaining everything she was doing making me feel at ease from my X-rays experience down to my cleaning. The doctor also took her time to examine my mouth and reviewing my X-rays to make me understand the plan thoroughly. Overall, I would highly recommend Smilist Dental to anyone’s for their dental needs.