DentalWorks Memphis - Park Avenue

I took my elderly mother for her appointment, and there had been a mix-up in communication and we were told we would have to reschedule. After I explained how difficult that would be, the woman behind the counter couldn’t have been more kind and accommodating and she made an appeal to the office manager (I assume) on our behalf, and they worked us in. I wish I had gotten her name. She was an angel. And my mother was very pleased with the care she received from the dental hygienist.

Went to see my favorite doctor who is always great and so is his DA, Jessica. I have been going to them for many years. However, she was not there that day and I was called back and seated by another assistant who was very rude, ill presented. Unfortunately, my experience with this assistant was extremely disappointing. The level of professionalism and attentiveness I experienced was not what I would expect from a dental office. I felt like my concerns were treated as an inconvenience to her rather than something that deserved attention, and the overall interaction came across as careless and uninterested. I hope management takes this feedback seriously because the behavior of one staff member can have a significant impact on how patients view the entire practice. I would expect a much higher level of professionalism and customer service. I did not get her full name, but someone called her "T-K"

They take great care of me, make me comfortable and are reasonable priced compared to other dentists. Office is also very clean and I have very little wait time. 10 out of 10. Definitely recommend 🥰!

Today was my first appointment with this office for an exam and cleaning. The front desk staff were welcoming, friendly, and professional. However, after my X-rays and photos were taken, I was informed that the office is currently in the process of hiring a new hygienist and, as a result, no cleaning could be performed during my visit. I wish this information had been communicated when I scheduled the appointment, as it would have helped me make a more informed decision. I was also advised that the earliest available cleaning appointment would not be until mid-July, which was disappointing given that a cleaning was one of the primary reasons for my visit. Additionally, the website advertises braces and clear aligners as available services. However, I was informed by the dental assistant that these services are not currently offered. One of the main reasons I chose this practice was because it appeared to provide both preventive dental care and smile enhancement services in one location. Learning that orthodontic options are not available was disappointing and did not align with the information presented on the website. While I appreciated the professionalism of the staff, I believe clearer communication regarding available services and scheduling limitations would have helped my experience.

Love this place very professional. Dr. D I will recommend him a 1000 times. Love it love his work. Fast, safe and painless no matter what kind of work he does you won’t feel a thing while he’s doing the work nor after. I definitely have found the right place to be that help me with my teeth 😁

I’ve had several appointments over the last month with Dental Works Park Ave and I have enjoyed every appointment. Not many people can say that they enjoyed going to the dentist but Dr. Dietz and his team made it feel exactly that way! I have never in all my years met a more friendly, caring, and educational team. I left with a smile after every visit! If you are wondering if you should visit Dental Works Park, I’m telling you this is your sign! DO IT!

From the time I entered the door the receptionist to the x-ray; to meeting the head dentist was excellent. I knew this was the place for me. Everybody made me feel comfortable . Now the periodontal tech was AMAZING absolutely no pain she was friendly and funny 😄..Here hands definitely are ANOINTED. Moving from another state, trying to find a good dentist can be hard. I don't have to look any further, l will not be going anywhere . I highly recommend this place and Demekeia Woods did my periodontal treatment..

Dentaleorks is do AWESOME!!! I has a deep cleaning and literally felt and could feel how clean my teeth are. Then they gave me a goody bag!!! So special.