Loveland Dental Group – Mooresville

Great dental office. From check in to check out, the staff was wonderful. Pandora at the front desk is a gem. Dr Kitchen and his assistant Janna were a pleasure to deal with, Jen the hygienist did a superb job cleaning my teeth and Sam at checkout was amazing, working out a schedule to get the most out of my insurance and the least out of pocket. I am getting older and hadn't been to the dentist. In a few years. Loveland dental is getting me back on track with both a repair work and preventative work to help keep my teeth in good shape for years to come. I highly recommend this dental office for all your dental needs.

Our 1000/10 experience started before we even stepped foot into the building. I called to set up an appointment for my 4 year old and the receptionist was warm, funny, helpful, and full of personality. The entire staff made my daughter feel like a movie star. They were kind, gentle, and didn’t push services. Dr. Sarah spent so much time with us and made the visit fun and educational for my daughter. Our whole family will back!

My visit was good in most respects but I was a little put off by what was probably an innocent mistake but felt more like a bait and switch. Don't get me wrong it was only a $15 charge which is nominal, but it is about the principle of how it transpired. I saw a charge on the proposed bill for and x-ray which I specifically stated to the nice lady that checked me in I would forgo as I have my teeth looked at every 6 months and didn't feel I needed with this visit. She said just let the hygienist know once you are taken back. I advised the hygienist that if there was a charge for the x-ray to forgo on this visit. She stated that the office waved the $15 fee on my last visit, and it should not be an issue with this visit, so we proceeded with the X-rays. At checkout I was asked to pay the $15(again nominal but not the point of contention) I relayed what the hygienist had stated that the fee was waived by the office. She said she had to check, and when she returned I was told that that was on my 2025 chart and was not something that is done every year. I also asked if I could be billed as our HSA changed providers and I have yet to receive a new card. I am able to submit payments from my HSA online account, but did not have a card. She said payment was due now and could not be billed. My only issue with this visit is why when I specifically stated my concern Upfront with 2 people was I charged the fee, and I have been billed previously without paying as I was checking out. I would have happily forgone the X-rays which I stated when checking in and prior to having them completed. Otherwise the hygienist and dentist were both great, but I'll be looking for another dentist as I'm old enough to know what standing on principle still means .

Hailey was great! She was very personable. I told her at the beginning that I was super nervous and she talked me through it and completely calmed my nerves! Dr. Kitchens was awesome. He was straight to the point and was very kind.

I was seen today by Dr Kitchen for a broken tooth that was beginning to hurt. The tooth could not be saved. Dr Kitchen was kind enough to work me in so I didn't have to risk having issues over the weekend. He and his assistant were so nice and made me comfortable for the extraction. I had a very good experience and would highly recommend him for your dental needs!!!

I had an amazing experience at this dental office! I had composites and a filing done on my teeth, and I couldn't be happier with the results. From the moment I walked in, everyone made me feel like I'd known them for years. The Dr. Kitchen and staff were incredibly warm, welcoming, and kind. The Dr Kitchen and his assistant were both professional, gentle, and took the time to make sure I was comfortable throughout the entire procedure. They truly care about their patients, and it shows in the quality of their work and the way they treat people. I highly recommend this office to anyone looking for exceptional dental care.

From the moment I walked in, everyone in the office was wonderful. The front desk staff was so welcoming, the dental assistant was kind and reassuring, and the dentist was absolutely amazing. It was my first visit, and I was incredibly nervous, but she made me feel completely at ease and took the time to make sure I was comfortable throughout my appointment. I truly couldn’t be happier with my experience. I’m so grateful I found this office and highly recommend them!

Who can say that a a dental visit is pleasant?? I CAN…….Its Superb!! That’s what I say about Loveland Dental in Concord NC ! From the moment you walk in, to the moment you leave! The staff is super friendly, warm & welcoming. Renee the hygienist was amazing, she took my panoramic X-ray then my full mouth X-rays and explained everything that she was doing. My cleaning also went well, Dr.Bonner was pleasant & also thorough with my dental exam. Loveland Dental was recommended to me & my husband and I highly recommend this place to my family & friends!!!!

I love this office!!! My hygienist, Britney, is kind, attentive, and always eager to educate me about my oral health. She makes you feel like a million bucks, and she’s someone I can trust to help me without even thinking to judge. Everyone at the office treats you like a long-time friend instead of just a patient, and that’s so hard to find nowadays. Dr. Sarah has tiny, gentle fairy hands, which is incredible for sensitive people like myself! She’s also just a ray of pure, bright sunlight. I’ve had horrible dental anxiety my whole life, and it’s a very, very deep hole to come out of. She makes me want to keep coming back, and now I look forward to my dental appointments! I recommend Loveland Mooresville to everyone (even if they don’t ask lol). Thank you to everyone there!!!!!!

I have been coming to this office for a while now and Jana is always a pleasure to work with. From the moment I walk in she greets me with a positive and welcoming attitude that immediately puts me at ease. During the cleaning process she makes me feel comfortable and never rushes through the appointment. What I appreciate most is that she genuinely values my input when I have concerns or questions about my teeth and she always takes the time to listen. It is refreshing to have a hygienist who truly cares about her patients. I highly recommend Jana!

My husband and I have been going here for a little over a year and everyone has been phenomenal. We just started taking my 2 year old for appointments and Jana and Dr Sarah (they are who she saw) were so kind, friendly and made her appointment much less scary for her. Highly recommend the entire practice!

It had been a long time since I had such a great dental cleaning. I had been going to another office for years, and this was my first time meeting Daniqua. You can truly tell she loves what she does—she was very gentle, attentive, and made me feel comfortable the entire time. Dr. Sara is also very kind and sweet, which made the experience even better. Thank you, Loveland, for being such an amazing team. I highly recommend this place!